Stainless Steel Threaded Pipe Waveguide

Volume discounts available for orders with quantities of 10 or more. Please fill out our custom quote request. One of our specialists will get back to you quickly.

Shipping Policy

Processing Time: Waveguide orders are typically processed and shipped within one business day from the time/date of purchase. Processing times may vary based on product availability, order volume, and any customization requests.

Shipping Methods: We offer the following shipping methods:

• Standard U.S. Shipping: Estimated delivery within 3 to 4 business days.

• Express U.S. Shipping: Estimated delivery within 2 to 3 business days. Please note that these are general estimates, and actual delivery times may vary based on your location, carrier delays, and other unforeseen circumstances.

Please note: There is no international shipping available at this time.

Restricted Locations: We reserve the right to refuse shipments to certain locations. If your location is not eligible for shipping, you will be notified during the checkout process. We do not ship to international locations.

Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to initiate an investigation and provide a resolution.

Shipping Costs: Shipping costs are calculated based on the weight of your waveguides order, the shipping destination and shipping method. Free Standard Shipping is available on most waveguide orders. You can review the shipping costs during the checkout process before completing your purchase.

Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your package.

Return Policy

Returns Eligibility: We want you to be completely satisfied with your purchase. To be eligible for a return, please ensure that:

• The item is unused and in the same condition as when you received it.

• Your return request is initiated within 14 days of receiving the product.

• If the item arrived damaged, please review the “Damaged or Defective Item” information below. Please take photos of damaged items if possible.

How to Initiate a Return: To initiate a return, please follow these steps:

• Email us at contact@lab7solutions with subject line: Return Request.

• Include your order number from your order notification.

• Submit a return request, providing details and reasons for the return.

• Once your return request is received, our customer support team will review it and provide further instructions, including the return address and any additional information required.

Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure that your return is received.

Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund and provide instructions for returning the damaged or defective item.

Cancellations: Once an order has been processed and shipped, cancellations may not be possible. Please review your order carefully before confirming the purchase.

For any questions or concerns regarding returns or our returns policy, please contact our customer support team at contact@lab7solutions.com or call 254-232-4044.